Solid service both directions. Vehicle was clean and the AC worked hard. Only thing, our driver didn't speak much English and there was some back and forth about which Royalton entrance, but we sorted it out.
Gregory BurgessJacksonville, FL
Long drive out to Club Med but the driver made good time. No complaints.
Kristie CraigMcKinney, TX
Fine ride, no drama. Van showed up, we got to Secrets Tides in around 65 minutes. Would have liked a heads up text the morning of the return instead of just the email a week prior.
Samuel HawkinsMansfield, TX
Booked this a month out and honestly forgot about it until the confirmation email landed. Guy was standing there with my name when we came through the doors, took the bags, and we were rolling. Private, no other stops, air on full. Return was the same driver which was a nice touch. Fair price for what you get, especially coming from a city where a cab to JFK costs more.
Elizabeth MartinezManhattan, NY
Punta Cana Tours was reliable and got us to our resort without any issues. The driver was friendly and knew the area well, pointing out some local spots along the way. The van was clean and air-conditioned, which was much appreciated in the heat. My only complaint is that we had to wait about 15 minutes past our scheduled pickup time at the airport, and the return trip felt a bit rushed. Overall, it was a decent experience and good value for the price. I'd book with them again, though I might call ahead next time to confirm timing
Loretta BarronCharlotte, NC
The driver was waiting for us with a when we landed, with a sign which made finding our ride so easy. The van was spotless and air conditioning was a welcome relief after our flight. He knew the roads well and got us to our resort in no time. The price was fair for a private transfer with no stops. Definitely booking with them again for our return trip to the airport. Highly recommend!
Gia CaldwellPhiladelphia, PA
Super friendly staff, easy to work with and decent communication. First time in the Dominican Republic, and their support was helpful getting to our resort.
EricSan Antonio, TX
Great service they were very patient and waited for us despite security of the hotel giving them issues to get to front lobby of hotel. Great at communication, would definitely use their services again
Thien DaoMilwaukee, WI
Gracias, obtuve un buen servicio y muy puntual.
Luz Viviana Sierra ViloriaMiami, FL
Excellent service. They were on time and also waited quite a while for us when we got held up at customs. We booked them 3 months out and they had us in the system and followed the schedule they gave us to a tee. No hiccups whatsoever. It was also nice how friendly the drivers were. Highly recommend Punta Cana Tours…especially since they were among the most reasonably priced options with top tier service. Oh, and they didn’t try to sell us anything during transportation. Gotta say, that was refreshing.
Alan BondarPortland, ME
Transportation was on time and waiting as described! Our names were printed out and the customer service was great! I look forward to working with you all again.
Jacynthia G.Indianapolis, IN
Punta Cana Tours is very responsive, on time and very friendly! I highly recommend them!
Robyn TaylorPhoenix, AZ
Used them for roundtrip transportation from airport to hotel. Requested a car seat for my kid, which was available when we arrived but not during our trip back to the airport. Other than that everything was good.
Enrique CarrasquilloFort Lauderdale, FL
We booked our Airport pick up to the hotel with return service as well.
Great service. Punctual and reliable. Vehicles were very clean. We will definitely use them again.
Sheldon StewartMacon, GA
Very responsive when needed. Some hick-up on the pickup from the airport as I was not able to locate the driver with the sign. The way back from the hotel to the airport was flawless. I would recommend and do it all over again.
Alex GBurlington, VT
While we had a little difficulty finding our driver after one of our party had a delayed flight, it was easy to communicate with them over WhatsApp, and we eventually met up after about 10 minutes. Our driver to and from the hotel was nice, professional, and got us safely to our destination. I would recommend them to anyone seeking reliable transportation.
Ariel JamesLouisville, KY
Excellent transport service to and from PUJ and resort. However, the van didn't have logos so it was a bit hard to find the driver.
Peter KimNewark, NJ
My drivers to and from the airport were very nice and helpful. However, my driver from the airport to the resort drove a bit too fast and reckless for my liking, it seemed almost as if he was racing someone. My driver from the resort back to the airport was late by 45 minutes and I got to my flight minutes before boarding was done. Luckily, I needed a wheelchair at the airport and the guy pushing me was very fast and efficient! Both drivers were very nice and professional though!
Ashley GlennPittsburgh, PA
Very easy to book-driver had sign at airport. Pleasant man drove me right to the doorstep of my hotel. Would absolutely use them again
Cathy annDes Moines, IA
On time and super friendly and helpful!
Rob KTampa, FL
Great experience with Punta Cana Tours! From arriving at the airport to the return trip was smooth,clean vehicle and friendly driver. Did not have to wait and had a sign which made identifying our driver easy. If you are looking for a dependable shuttle service these guys will not disappoint. Oh great rates as well.
Eric GarlandNashville, TN
Fantastic, on time, no hassle, and quick communications
Very helpful when in a foreign country.
Jean-Sebastien WidnerPittsburgh, PA
Outstanding service
Dr Lana McLetchieSavannah, GA
This company was amazing. I really enjoyed my ride from the airport to the resort with Miguel. He was very nice and and personable. Transportation both ways was top notch and I would definitely recommend them to anyone.
Brittney JacksonOrlando, FL
Ready when you are
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