Questions, answered

Private, always. The vehicle is yours — no other passengers, no extra stops, no waiting for it to fill up. Punta Cana has no scheduled shared-shuttle service; what gets sold as "shared" is a taxi picking up additional passengers along the way and charging each of them separately.

Fares start at $40 one way and depend only on the area your hotel is in — not on how many of you there are. It is a flat rate per vehicle for up to 6 passengers, with luggage included. Booking the return at the same time saves $5.

That is your choice. If your transfer is more than 3 days away you can reserve it for $0 today — we take your card to hold the booking and charge it 3 days before you travel, not now. You can always pay in full at the time of booking instead, and transfers booked inside 3 days are paid when you book. If that later charge is declined we email you a link to pay another way; a booking that is never paid is cancelled. Every other transfer operator in Punta Cana takes the full amount upfront — we would rather you decided.

Visa, Mastercard, American Express and Discover — plus Apple Pay and Google Pay.

Yes — free cancellation up to 24 hours before pickup. Call, WhatsApp or text us with your booking and we will take care of it.

Nothing, as far as you are concerned. We track your flight and your driver moves with it. There is no rebooking, no waiting fee and no argument at the curb.

At arrivals, holding a sign with your name, once you have cleared customs. PUJ assigns terminals on the day and they change while you are in the air, which is why we track the flight rather than print a terminal number on your confirmation.

Call or WhatsApp +1 809-763-7286 before you leave the terminal. We answer 7:00 AM – 10:00 PM daily.

Up to 6 passengers at the same flat rate, with luggage included. If your group is larger than that, contact us and we will arrange it.

Almost certainly. We drive anywhere in the region, and the hotels guests ask for most each have their own page with the exact fare and drive time. If yours is not listed, call or WhatsApp and we will quote it.

As early as you can. Booking ahead means a driver is assigned to your flight and waiting when you land, rather than negotiating a fare at the curb after a long flight.

Yes. Choose Round trip when you book and we will collect you from your hotel with time to spare — confirm your flight time with us and we will set the pickup.